Clicky

Questions, answered straight.

Everything people ask us before they buy — sizing, solar, installation, guarantees. If your question isn't here, call or text (725) 699-1200. A real person answers.

01Start here

The basics.

What exactly is Airspool?

Airspool makes solar/hybrid mini-split air conditioners and heaters. They run on solar power, regular grid power, or both automatically.

The hybrid part means you do not have to choose. When the sun is out, it runs on solar. When it is not, it runs on grid. When it is partly sunny, it blends both. You plug it in, connect solar panels if you want, and let the system handle the rest.

We also make these unusually easy to install yourself with our Quick ’n’ EasyTM system.

Is a mini-split the same thing as a heat pump?

Yes. A mini-split is a heat pump. It moves heat out of your room in summer and into your room in winter.

The name mini-split comes from the two-piece design: a compact indoor unit and an outdoor compressor unit connected by a small line set. No ductwork needed.

How much space can an Airspool unit cover?

Our 12,000 BTU units cover around 500 sq ft. Our 24,000 BTU units cover around 1,000 sq ft. Our multi-head systems cover multiple rooms with one outdoor unit — the MU24 runs 2 zones (with an optional 3rd) and the MU36 runs 3 zones (with an optional 4th), up to 1,500 sq ft.

Not sure which size is right? Call us at (725) 699-1200 and we can usually help in about 5 minutes.

Can Airspool heat and cool?

Every Airspool mini-split model heats and cools except the WS12 window unit, which is cooling-only.

Signature models heat down to 5°F. SuperHeat models use EVI technology to heat down to -22°F. In cooling mode, our units handle extreme summer heat as well.

How quiet is it?

Very. The indoor unit operates at library-level quiet, and the outdoor unit is comparable to a normal conversation.

Because Airspool uses variable-speed inverter technology, the system ramps smoothly instead of slamming on and off like a traditional air conditioner.

What models do you offer?

Signature Collection
MS12, MS24

SuperHeat Collection
HS12, HS24

Multi-Head Collection
MU24, MU36

Window Collection
WS12

Compare Airspool units →

02Panels, wattage, outages

Solar & power.

How many solar panels do I need?

For 12,000 BTU mini-splits, plan around 1,500 watts. For 24,000 BTU systems, around 3,000 watts. For the WS12 window unit, around 1,800 watts.

Do not worry about being exact. If you have too little wattage, grid power fills in automatically. If you have extra, you extend your free cooling and heating hours.

Can I use the unit on grid power only and add solar later?

Absolutely. Plug your Airspool into a standard wall outlet and it works right away as a high-efficiency mini-split. Add solar later whenever you are ready.

What happens when there's not enough solar power?

The unit fills the gap with grid power automatically. If your panels are producing part of what the unit needs, the wall outlet quietly supplies the rest.

You do not have to monitor it, switch it, or think about it. Solar is always prioritized. Grid fills the gaps.

Will my Airspool work during a power outage?

If the sun is shining, yes. Your solar panels can continue powering the unit even when the grid is down.

At night during an outage, you would need a battery backup or generator connected to the AC side.

Can I use old or secondhand solar panels?

Yes. Just verify the total open-circuit voltage in series stays within your model’s solar input range — 90–380V for the MS12 and HS12, 150–380V for the MS24 and HS24, 290–380V for the MU24 and MU36, and 75–380V for the WS12 — and make sure the panels still perform properly on a sunny day.

Do I need an MPPT controller or any other solar equipment?

No. The MPPT controller is built into the unit. Your setup is simply panels → MC4 connectors → outdoor unit.

How is Airspool different from running a normal AC off solar panels?

A normal air conditioner needs conversion equipment, batteries in many cases, and far more panel capacity because of startup surge.

Airspool runs its motors natively on DC, so solar power can go straight into the unit without all that extra hardware.

03One drill, one afternoon

Installation.

How long does installation take?

Most first-timers finish in 2-4 hours. The Quick ’n’ EasyTM connections themselves take about 5 minutes. The rest is mounting, drilling, and routing the line set.

What tools do I need for the Quick ’n’ EasyTM?

Just a drill. We include the hole saw, drill bits, screwdriver bit, level, gloves, mounting hardware, and screws.

You do not need: vacuum pump, gauges, nitrogen tank, torque wrench, wire cutters, strippers, crimping tool, or HVAC expertise.

What materials can the included hole saw drill through?

Just about anything a wall is made of. We put it to the test “Will It Blend?” style — drilling through tougher and tougher materials, all the way up to solid brick. Watch how it went:

Can I customize my line set length?

Yes. Because we build every Quick ’n’ EasyTM system to order at our US headquarters, you can specify the line set length you need, up to 49 feet.

Can I move the unit after I install it?

Yes. The self-sealing valves disconnect and reconnect without losing refrigerant. That makes moving the unit dramatically easier than a traditional mini-split.

Can I mount the indoor unit on an interior wall?

Yes, though exterior walls are simpler because the line route is shorter. Interior wall installations just need a longer planned run.

Where should I put the outdoor unit?

Any stable, level surface with room for airflow: pad, pavers, platform, shelf, or wall brackets. In snowy climates, elevate it above expected snow level.

04Dollars and sense

Cost, savings & value.

Why does the Quick ’n’ EasyTM cost more than a standard mini-split?

Because we do a significant amount of labor for you at our US headquarters and include materials that would otherwise cost you time, money, and frustration.

We also test your unit on solar, grid, and hybrid before shipping, which is part of why we can stand behind it with a stronger guarantee.

What is the total cost for a complete solar setup?

For a 12,000 BTU setup, many customers land somewhere around $2,500-$4,500 all-in depending on the model, the solar panels, and the mounting approach.

Is there a tax credit available?

Not a federal one anymore. The 25C and 25D credits that covered heat pumps and residential solar ended on December 31, 2025. Some states and utilities still offer rebates, tax credits, or tax exemptions that a DIY install can qualify for — we track them all on our incentives by state page.

How does Airspool compare to whole-house solar?

Whole-house solar can be great, but it is dramatically more expensive and more complicated. Airspool targets your biggest energy hog, heating and cooling, at a much lower price point and with a much easier install.

05Guarantees, maintenance, support

After you buy.

5 Year Guarantee

5-Year Functionality Guarantee

Your comfort should not come with fine print. For five full years, we guarantee your unit keeps running. Parts and labor covered.

What maintenance does an Airspool unit need?

Very little. Rinse the indoor filter periodically, vacuum the indoor coil annually, and spray down the outdoor coil as needed. That is the bulk of it.

What if something goes wrong?

Call us at (725) 699-1200. We answer the phone, we troubleshoot, and your unit is backed by our guarantee.

Why is water dripping from my outdoor unit in winter?

That is normal. In heating mode the outdoor coil gathers condensation and periodically defrosts, which can create visible water.

06Boxes and pallets

Shipping.

How much does shipping cost?

Shipping is highly discounted worldwide, and your exact total is shown at checkout before you purchase.

How does my unit ship?

For 12K units: We mostly contract with UPS for USA shipments. For international shipments, DHL, FedEx, UPS, or other carriers may handle the shipment.

For 24K and 36K units: Your unit will be shipped by pallet and freight carrier. A semi-truck with a lift gate will deliver your unit.

Do you ship to Canada?

Yes. We ship to Canada, with duties and taxes handled separately from the purchase price.

What if my package arrives damaged?

That's not your problem! Remember you have a 365-day Buy and Try Guarantee so you can return your unit for any reason or no reason. We'll even cover the shipping costs back to us.

07For the curious

Niche & advanced questions.

For the technical, and the creative installers.

Will Airspool work in a converted bus, skoolie, or RV?

Yes. These were some of our earliest and most enthusiastic customers. A 12,000 BTU unit is a strong fit for many mobile and alternative living spaces.

Can Airspool supplement a swamp cooler?

Yes. In dry climates, Airspool pairs especially well by adding dehumidification and steadier cooling when humidity spikes.

What are the solar panel voltage limits?

Total open-circuit voltage should stay within your model’s input range: 90–380V for the MS12 and HS12, 150–380V for the MS24 and HS24, 290–380V for the MU24 and MU36, and 75–380V for the WS12. Leave some margin below the top end because voltage rises in cold weather.

Does solar panel polarity matter?

Yes, but MC4 connectors make it straightforward because they only fit together correctly in the series chain.

Can I connect batteries for 24/7 off-grid operation?

Yes, but that becomes a more advanced setup. Airspool is designed first as a daytime-solar / nighttime-grid hybrid.

What are the best months for solar production?

May and June are often the sweet spot because long days combine with milder temperatures that help panels perform efficiently.

Still have a question? Ask a real person.

Whether you're sizing a room, planning panels, or halfway through an install — call or text (725) 699-1200 or email comfort@airspool.com.

You'll reach the people who build and test these units — and they'll tell you straight.

Free download

What they're hoping you never read.

It's yours.

Grab your copy right here, right now:

Download the guide (PDF) ▸

A copy is also on the way to your inbox.

Instant PDF download. Unsubscribe anytime.

The 7 Ugly Truths guide cover